Australian Rectifiers Pty Ltd (ABN pending) is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information that is reasonably necessary for our business functions. The types of information we may collect include:
- Full name and job title
- Company or organisation name
- Email address and phone number
- Postal and site address
- Application and technical requirements submitted via our quote request form
- Records of communication between you and our team
We do not collect sensitive information such as financial details, health records, or government identifiers through our website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Responding to enquiries and quote requests
- Preparing and delivering technical proposals and quotations
- Providing after-sales technical support and service
- Communicating about orders, delivery, and installation
- Improving our products, services, and website experience
- Complying with applicable laws and regulations
We will not use your personal information for direct marketing without your consent. You may opt out of any communications at any time by contacting us.
3. Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:
- Storage on secure, Australian-hosted servers
- Industry-standard encryption for data in transit (SSL/TLS)
- Access controls limiting personal information to authorised personnel only
- Regular review of our data handling and security practices
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
4. Cookies
Our website uses minimal cookies and similar technologies. These may include:
- Essential cookies required for website functionality
- Google Fonts for typography rendering (loaded from Google servers)
- Basic analytics to understand website traffic and usage patterns
We do not use cookies for advertising, behavioural tracking, or profiling. You can manage cookie preferences through your browser settings.
5. Third-Party Services
We use a limited number of third-party services in connection with our website:
- Google Fonts — for web typography. Google may collect anonymised usage data in accordance with their privacy policy.
We do not sell, rent, or trade personal information to third parties. We may disclose information to trusted service providers who assist in operating our business, subject to confidentiality obligations.
6. Your Rights
Under the Australian Privacy Act, you have the right to:
- Access — request access to the personal information we hold about you
- Correction — request correction of any inaccurate, out-of-date, or incomplete information
- Deletion — request deletion of your personal information where we are not required by law to retain it
- Complaint — lodge a complaint if you believe we have breached the Australian Privacy Principles
We will respond to all privacy-related requests within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Australian Rectifiers Pty Ltd
15 Richards Road
Hoppers Crossing VIC 3029
Australia
Phone: +61 3 9369 4566
Email: sales@australianrectifiers.com.au